Nearly twenty years in the modern healthcare industry should, in theory, wear the average entrepreneur down. Fortunately, such a phenomenon has eluded ARCPoint CEO John Constantine, who has met every battle in the fight against Big Medicine with relentless, head-on persistence.
“As I got deeper into working in the American medicine and healthcare system in the mid 2000’s, I realized how incredibly broken the whole framework was,” Constantine says. “If you go into Google and type ‘The healthcare industry is…’, the first result that pops up is ‘The healthcare industry is broken.’ That really says something.”
Always one to lean into industries in need of improvement, Constantine mobilized on his instinct to address the inequity of the healthcare industry on a systemic level. In 2017, the executive joined ARCPoint with a mission of leveraging technology to democratize access to high-quality, full-service healthcare and diagnostic testing for companies and individuals seeking medical services without the complexities of traditional healthcare.
Recognized multiple times over as one of Entrepreneur’s Top 500 ranked franchises, ARCPoint Labs has rapidly expanded to almost 140 franchised locations, creating the foundation for Constantine’s dream of delivering safe, reliable care to all, regardless of identity, location, or insurance status.
On top of its many other services, ARCPoint currently offers everything from preventative illness testing to DNA solutions to comprehensive STD panels, but Constantine says the company still has further plans for expansion.
“To say our trajectory has been a slightly overwhelming journey would be an understatement,” Constantine admits, “But this process really should have been simplified decades ago. There’s no reason for access to first-rate medical care in the United States to not be as easy as making a reservation at a restaurant or ordering an Uber. Equitable efficiency has always been our vision.”
Aiming to create an environment wherein people can find the best versions of themselves through improved healthcare, Constantine has consistently pushed forward to generate nationwide awareness for ARCPoint as an approachable and affordable diagnostic alternative.
“For the past few years, we’ve been saying: “It’s a better approach to a better you,” and we sincerely believe that. If we can improve healthcare for humanity, then gosh, don’t we have the best jobs on the planet?” Constantine asks. “Who else gets the chance to—in a tangible way—create opportunities for people across the country to take autonomy over their own health and well-being?”
However, for Constantine, the real measure of ARCPoint’s success lies in the impact made on individuals’ lives.
“I love hearing testimonials from people who otherwise would never have had tests run in the traditional healthcare system,” Constantine says. “It makes me proud to know that ARCPoint has become somewhat of an anti-gatekeep resource and has provided people with the basics to improve their quality of life. The right to a longer, healthier existence is simply invaluable.”
Alongside his entrepreneurial work, Constantine also dedicates time to philanthropic pursuits, including two projects which were borne out of the landscape of the 2020 pandemic: Love Avocado and Dream Medical Center in Rwanda.
“In the case of ‘Love Avocado,’ we were able to create jobs and provide ‘agaciro’—a Kinyarwanda word which means ‘dignity through hard work’—for rural farmers by providing them access to a global marketplace,” Constantine shares.
“Whereas, with the Dream Medical Center, my wife and I were able to partner with Africa New Life Ministries to help them create a broad vision for a 50-bed hospital in Kigali, Rwanda. The DMC focuses on women and children’s healthcare services and delivers over 1,000 babies every year.”
Looking ahead to the next few years, Constantine confirms that ARCPoint Labs is still seeking to open further testing locations across the US, already within less than 10 miles of serving more than 100 million patients and families nationwide. As of late, the ARCPoint Labs team has been working to activate a business model which expands their system to virtualized healthcare, deploying services into the most remote parts of the country, and, eventually, the world.
“There really are so many places across the globe that need healthcare intervention,” Constantine asserts, “Definitely not just in the US.”
As ARCPoint continues to grow and evolve, Constantine has continued to guide the company with the same determination that started it all. “Now that we have built our comprehensive and proprietary tech stack,” Constantine says, “We are finding several uses for it that lower costs for healthcare consumers. People can go into a pharmacy, nutrition store, or any other health-centered establishment, and start to see healthcare services being offered. ARCPoint’s technology is helping to facilitate that access.”
In addition to their current model, ARCPoint Labs plans to launch a new module which allows telehealth doctors to send mobile messages to patients for diagnostic testing, expanding to services which could make telehealth doctors just as effective at treating patients as in-person treatment doctors, with the added benefits of ease and efficiency.
Through his tireless efforts to revolutionize accessible healthcare, John Constantine has proven that with determination, vision, and the slightest bit of audacity, it is, indeed, possible to challenge the status quo and instigate real, lasting change.
“I see a future where access to healthcare is simplified, patients are empowered, and affordable quality care is the norm—not the exception,” Constantine concludes. “And I won’t stop until we get there.”
To stay up-to-date on future ARCPoint Labs news and developments, visit their official website. For more about John Constantine’s work and philanthropic endeavors, read more on his website.
