How to Obtain a Curacao Gaming License: Challenges & Solutions

Obtaining a Curacao gaming licence remains one of the most accessible routes for iGaming operators, thanks to its low fees, single-licence scope, and crypto-friendly stance . In December 2024, Curacao’s new National Ordinance on Games of Chance (LOK) took effect, centralising all applications under the Curacao Gaming Control Board (CGCB) and tightening compliance requirements . Despite faster approval times-now averaging 6–8 weeks-applicants face new substance, audit, and AML/KYC hurdles that can delay or jeopardise their licence . Below, we outline each stage of the application, the typical roadblocks encountered, and proven solutions to ensure a successful outcome.

Application Process

Corporate Incorporation

To initiate a Curacao Gaming License application, operators must first incorporate a private limited liability company (LLC) or naamloze vennootschap (NV) within Curacao’s jurisdiction. This entity serves as the legal licence holder and must have at least one local director on its board. Incorporation typically takes 2–4 weeks and involves registering with the Curacao Chamber of Commerce and obtaining a local tax identification number.

Document Preparation & Submission

Once incorporated, applicants prepare a comprehensive package: corporate records, detailed business plan, AML/KYC policies, server-location proof (showing at least one physical server on the island), and evidence of domain ownership. All documents are uploaded via the Curacao Gaming Authority’s unified online portal, which provides real-time tracking of each submission stage. Clear, standardized checklists help minimise errors and streamline the review process.

Due Diligence & Fees

During due diligence, the CGA conducts background checks on all beneficial owners, directors, and key personnel, verifying criminal records and financial histories. Applicants pay a non-refundable application fee of approximately €4,592, covering administrative costs for both B2C and B2B licences. Upon provisional approval, annual supervisory fees are invoiced-roughly €47,000 for B2C and €24,000 for B2B operators-due by early February 2025.

Technical & Compliance Audits

Before final licence issuance, operators must pass rigorous technical audits that verify RNG integrity, cybersecurity measures, and player-fund segregation protocols. These audits are performed by CGA-accredited labs and must be scheduled within 4 weeks of provisional approval to avoid application expiry. Audit reports are submitted through the portal and reviewed alongside compliance documentation.

Timeline & Portal Management

Under LOK, the end-to-end application process now averages 6–8 weeks from initial submission to licence issuance. The CGA portal sends automated status updates at each milestone-document receipt, due diligence completion, audit scheduling, and final decision-to help applicants track progress and address any queries promptly. Provisional licence extensions were granted through December 2025 to ease the transition, with full reopening of applications for B2C in mid-March 2025 and B2B in May–June 2025.

Common Challenges

Local Substance & Economic Presence

Under LOK, licence holders must establish a physical office, appoint at least one full-time local director, and employ three Curacao-based key functionaries by mid-2028-a requirement many remote operators underestimate. Without timely substance setup, operators risk licence suspension or fines, making early engagement of local corporate services essential.

Advanced AML/KYC Requirements

Enhanced AML/CFT frameworks now mandate real-time transaction monitoring, quarterly suspicious-activity reporting, and full traceability of crypto-to-fiat flows. Operators must implement robust, risk-based programmes-aligned with FATF guidance-to screen players, monitor source-of-funds, and report threshold breaches within 24 hours.

Documentation Pitfalls

Simple errors-missing signatures on incorporation papers, expired technical certificates, or unverified domain ownership-are among the leading causes of review delays or refusals. Establishing an internal pre-check process, using CGA’s checklist, can reduce resubmission cycles by over 50%.

Banking & Payment Integration

Traditional banks often hesitate to onboard Curacao-licensed entities due to perceived AML risks and regulatory complexities. Operators generally secure partnerships with regulated e-money institutions (EMIs) or crypto-friendly PSPs in the EU or UK, which offer higher risk tolerance and specialised iGaming merchant accounts. Establishing these channels early mitigates funding interruptions post-licence issuance.

Solutions & Best Practices

Engage Local Experts Early. Partner with Curacao-based corporate service providers to set up substance-office space, local directors-and manage administrative filings seamlessly .

Build a Robust Compliance Framework. Implement a risk-based AML/CFT programme aligned with FATF guidelines, and invest in compliance software for real-time monitoring and automated reporting .

Pre-Validate Documentation. Conduct an internal audit of all application materials-incorporation documents, policy manuals, technical certificates-before portal submission to avoid time-consuming resubmissions .

Secure Alternative Payment Partners. Identify regulated e-money institutions and crypto PSPs experienced with Curacao licensing to ensure reliable player deposit and withdrawal flows .

Ongoing Compliance & Renewal

Once licensed, operators must adhere to quarterly audits, annual licence renewals, and evolving local substance obligations under the LOK . Non-compliance can lead to suspension, hefty fines, or revocation, so proactive monitoring, timely filings, and continuous improvement of compliance programmes are essential .

Conclusion

Curacao’s 2025 licensing regime offers significant advantages-speed, affordability, and a comprehensive, crypto-friendly licence-but also brings stronger governance, substance requirements, and technical audits. By understanding each stage, anticipating obstacles, and engaging specialised advisors, operators can secure and maintain a compliant Curacao gaming licence, unlocking access to global markets under a single permit.